General Questions
Browse our collections, add your favourites to your cart and complete checkout. If you’re looking for a custom order or bulk quantities, simply contact us for a personalised quotation.
Most handcrafted products are made to order. Production times vary depending on the item and quantity, but are displayed on the product page or confirmed when your order is placed.
Yes. We deliver nationwide using trusted courier partners.
- Nationwide Flat Rate: R110.00
- Free delivery over R3500
Contact us immediately! Send us an email with your order number and the correct delivery address.
Please note if this error is not corrected by the time your order is shipped, we will not be held responsible once it has left our studio.
Yes we do!
Whether you are looking to place a large order, stock our products or looking for wedding/party favour. Simply contact us, let us know the design/s, quantities and the deadline.
Product Questions
Yes. Our candles are handcrafted using 100% soy wax for a clean, beautiful burn.
Our decorative trays are sealed for light everyday use but are not intended to hold standing water or be submerged.
Depending on room temperature and airflow, our reed diffusers typically last between 3 – 6 months.
Yes. Each product is handcrafted in small batches with care and eco-friendly and non toxic ingredients
Yes. Our stationery is designed and assembled in-house, making every piece uniquely Pureauniq.
Bulk Orders & Corporate Gifting
Our minimum order quantity depends on the product and the type of order. Smaller orders are welcome, while larger events and corporate gifts may have minimum quantities. Contact us for a personalised quotation.
As each order is handcrafted, production times vary depending on the products and quantity required. We recommend placing orders as early as possible, especially for weddings and events.
General guideline: 2–6 weeks, depending on the order size.
Yes. We offer custom branding for corporate gifts, wedding favours, and special events, including personalised labels, tags, packaging, and custom colour palettes where possible.
Absolutely. Many clients create bespoke gift sets by combining candles, home décor, diffusers, bath & beauty products, and stationery to suit their occasion and budget.
Yes. We create personalised favours for weddings, bridal showers, baby showers and other celebrations.
Yes. We deliver throughout South Africa and can arrange courier delivery for both small and large orders.
Still have questions?
Our team is here to help you create something truly memorable.